Who we are
This Privacy Policy describes how www.tailam.in (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Personal Information We Collect
When you access the Site, we gather specific details concerning your device, your engagement with the Site, and data essential for handling your purchases. If you reach out to us for customer support, we may also gather further information. Throughout this Privacy Policy, we use the term "Personal Information" to denote any data that can distinctly identify an individual (including the details listed below). Please refer to the list below for a comprehensive understanding of the Personal Information we collect and the reasons behind it.
Device information
- Examples of Personal Information collected: This includes details such as the version of your web browser, your IP address, time zone, cookie information, the sites or products you view, search terms, and your interactions with the Site.
- Purpose of collection: This information is collected to ensure the Site loads accurately for your use and to conduct analytics on Site usage, thereby optimizing our services.
- Source of collection: This information is automatically gathered when you access our Site using technologies like cookies, log files, web beacons, tags, pixels, and other similar methods.
- Disclosure for a business purpose: With WhatsApp and other relevant vendors.
Order Information
- Examples of Personal Information collected: This includes your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number.
- Purpose of collection: We collect this data to fulfill our contract by providing products or services to you, processing your payment details, arranging for shipping, issuing invoices and/or order confirmations, communicating with you, screening orders for potential risks or fraud, and providing you with information or advertising related to our products or services, based on your preferences.
- Source of collection: Directly collected from you.
- Disclosure for a business purpose: With WhatsApp and other service providers as necessary.
Why We Use Personal Information
We utilize your personal information to deliver our services to you, which includes activities such as offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you informed about new products, services, and promotions.
Who We Share Personal Information With
We disclose your Personal Information to service providers who assist us in delivering our services and meeting our contract with you, as outlined earlier. For instance:
- We might share your Personal Information to adhere to relevant laws and regulations, court orders, or other lawful requests for information we receive, or to safeguard our rights.
- Additionally, we engage with other service providers for this purpose.
Behavioural Advertising
As previously explained, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may align with your interests. Here are some examples:
- We employ Google Analytics to gain insights into how our customers utilize the Site. You can learn more about how Google utilizes your Personal Information by visiting: https://policies.google.com/privacy?hl=en. Additionally, you have the option to opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.
- Information regarding your Site usage, purchases, and interaction with our ads on other platforms is shared with our advertising partners. Some of this data is collected and shared directly with these partners, while in other cases; it may be done through the use of cookies or similar technologies (subject to your consent, depending on your location).
- For further insights into how targeted advertising functions, you can explore the educational page provided by the Network Advertising Initiative (NAI) at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
About Cookies
A cookie refers to a small piece of data that gets downloaded to your computer or device upon visiting our Site. We employ various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as login credentials and region selection. Consequently, you won't need to re-enter this information each time you visit or navigate between pages. Cookies also provide insights into user behavior on the website, indicating whether they are new or returning visitors.
You have multiple options for controlling and managing cookies. However, it's important to note that removing or blocking cookies could adversely affect your user experience, with certain website features potentially becoming inaccessible. While most browsers automatically accept cookies, you can adjust this setting through your browser controls, usually located in the "Tools" or "Preferences" menu. For detailed guidance on modifying your browser settings or managing cookies, consult your browser's help file or visit websites like www.allaboutcookies.org.
It's worth noting that blocking cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your information by these parties, please refer to the instructions provided in the "Behavioral Advertising" section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Know Your Rights
- Access: You can request access to the Personal Information we hold about you.
- Rectification: You have the right to ask us to correct or update your Personal Information.
- Erasure: You can request the deletion of your Personal Information.
- Restriction: You may ask us to restrict the processing of your Personal Information.
- Objection: You have the right to object to our use of your Personal Information.
- Withdraw Consent: You can withdraw your consent at any time if we are processing your Personal Information based on consent.
We may require you to fill out a form or provide details to verify your identity for these requests. A fee may apply, about which we will inform you beforehand. All requests will be addressed promptly. For any of these rights, please contact us at care@tailam.in
Data Retention
At Tailam, we are committed to handling your Personal Information responsibly. We collect only the information necessary for the purposes outlined in our Privacy Policy and retain it only as long as needed for these purposes. The duration for which we keep your data depends on the nature of the information and its intended use. Upon request, we will endeavor to delete your Personal Information, although there may be a delay in removing it from our servers. Backed-up versions may also persist after deletion. For details on data storage, retention periods, or to exercise your rights of erasure and portability, please contact us at care@tailam.in
Security Measures Taken By Us
At Tailam, we prioritize the security of your Personal Information, which is stored on secure third-party cloud servers with appropriate firewalls and safeguards. However, no system is completely hack-proof, and there is a potential risk of data breaches from unauthorized access, hacking, or technical issues. We are committed to taking all necessary measures to mitigate such risks. Please remain vigilant against phishing scams that may appear to be from us, requesting your Personal Information.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. So, please check our Privacy Policy periodically for changes.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@tailam.in